Retailer Login

Here are the most commonly asked questions about all our products. We also have FAQs for each of individual products on their respective page, please visit our product section and locate the product you have questions about to find out more information.

Please note that we are unable to give out any medical advice, diagnose or prescribe any treatment for any condition. Please consult your Health Care Practitioner for questions of this type.

Most common FAQs from all product lines

  • Can I purchase products directly from you? I went to a health food store and the prices seem very expensive
  • Why can't I find any prices on your website?
  • Are your capsules GMO free?
  • Why have your cautions and your recommended/suggested usages changed so dramatically on many of your labels?
  • Where do you source your products from?
  • Are your products gluten free?
  • Are your products peanut free?
  • If a product does not specify "vegetarian capsule", then what is it made from?
  • Are any of your products "vegan-friendly"?
  • Can your products be used after the expiry date has passed?
  • Do all of your products have an NPN?
  • Do all health food stores carry all of your products?
  • Are any of your products tested on animals?
  • Should your supplements be taken with or without food?
  • I have heard that drinking green tea along with my supplements will end up flushing out all the nutrients? Is this true?
  • I like the sound of many of your products. Am I able to take different formulas at the same time?
  • Can you tell me if I can combine any of your supplements with the medication(s) I am on, as prescribed by my doctor?
  • Can I take your products when I am pregnant or breastfeeding?
  • I understand that you put a recommended dosage on your labels, but I can take more or less than that, right? And, really, do I have to take the product every day?
  • I don't understand why when I purchase your product and open the bottle, the contents don't even fill 1/2 of the packaging that is being used?
  • I bought a bottle of your product, and although it seemed to feel lighter than usual, I didn't think much of it, until I opened the bottle and discovered that there is nowhere near the amount of capsules inside as there should have been. How can this happen?
  • What is your 100% money-back (customer satisfaction) guarantee?
  • I recently bought a BONUS bottle of one of your products, and I was extremely disappointed in the packaging. The bottle is huge and when you open it, it's only 1/4 full. I don't understand why the bottle has to be so big - isn't this a waste of packaging in the day and age of being environmentally friendly? Why not at least put it in a smaller bottle?
  • Are your products GMO free?
  • Will this specific product help me lose weight?

Most common FAQ ~ specific to Brad King’s product line

  • I have noticed that many of Brad King's products contain an ingredient called "Bioperine Black Pepper Extract". What exactly is this?
  • Are Brad King's products WADA certified?

Most common FAQ ~ specific to Dr. Whitakers’s product line

  • Why are some of Dr. Whitaker's formulas in the USA so different from what we can purchase here in Canada?

We're here to help

Preferred Nutrition is dedicated to helping people reach their health potential. We have created this website to support our customers and retailers with all the information they need to ensure a continued path to success and wellness.  

Read More

Contact Us

Please read our Frequently Asked Questions.

For further inquiries you can message us on Facebook or press the button below to email us.

This email address is being protected from spambots. You need JavaScript enabled to view it.